We love the work we do and going the extra mile for the patient gives them the best experience and your practice the best reputation.
Our team is made up of skilled and experienced medical secretaries who are dedicated to providing high-quality administrative support to medical professionals and healthcare organisations. We know how important it is to have a first class secretarial service to ensure a successful and thriving private practice. With years of experience in sales, business development, medical secretarial services and healthcare we can help you maintain and grow your business.
Each member of our team has undergone extensive training in medical terminology, billing and coding, electronic health records management, and other essential areas of medical administration. We understand the importance of accuracy and attention to detail in the medical field, and we strive to ensure that all of our work is of the highest standard.
Our team members are also committed to providing excellent customer service and building strong relationships with our consultants. We understand that every medical practice and organisation is unique, and we work closely with our consultants to tailor our services to their specific needs.
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Meet the team
Gemma Cooper
Director
Gina Booth
PA to Director and Onboarding Lead
Sara Pitkin
PA
Hazel Bond
PA
Chloe Beardsley
Marketing
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Clare Roe
PA
Jackie Clarke
PA
Jo Kynoch
PA
Catarina Batista
PA
Julia Pearson
PA
Jessica Middleton
PA
Karen Bond
PA
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Amber Wang
PA
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If you're looking for work whether it's full time or part time add want to be part of a team with the benefits of working from home you can submit your CV on the contact us page. Having experience in this field is beneficial but not essential we do offer full training if you are looking to learn a new and valuable skill.
Work with us
What We Provide
01
Practice Management
More than just secretarial services. We offer whole practice management including billing, business development, onboarding and support to a fully cloud based practice management software and business strategy as well as year round secretarial cover.
02
Diary Management & Patient Enquiries
We work to optimise your diary management to ensure the day to day running of your practice flows and patients have a seamless experience. Patient enquiries are the main focus for a successful practice and our team efficiently manage all enquiries with the care and knowledge they are looking for, our aim is to exceed the patient expectation.
03
Audio typing & Office admin
We have a number of experienced audio typist across a range of specialities to ensure accurate and efficient turnaround for your patients. Office administration is an essential part of day to day private practice. Our team ensure all admin tasks are handled accurately and in a timely manner to keep your practice up-to-date and moving forward.
04
Billing
Insurance and self pay billing are included as part of our service. Our Practice management software ensures patients can pay online quickly and simply, reducing the cost of your overheads.
05
Event Management
With an Events Manager onboard and an experienced events team, we can organise, publish and promote events as well as running them on the day with a team to ensure the seminar runs smoothly and you can relax and enjoy the event as everything is taken care of for you.
06
Social Media
Marketing is an important part of growing your practice. We can provides social media services to consultants to highlight their practice part of our marketing services. There are various packages available to suit your needs.
07
Web Design
We can provide a small basic website to something more detailed. We can also offer maintenance for website design by us. We pride ourselves in providing something easy for your patients to navigate and with a modern professional look to give your private practice the right look and feel. It is important patients can find you easily and we can facilitate linking into patients booking online to make your private practice more easy to book into.
08
Temporary Staff Solutions
We place great importance on finding the right person for your role. Diligent in understanding your needs and finding the right candidate with the best skill match is our priority.
At The Consultants Office we take the stress from the recruitment process for you by selecting and shortlisting the best candidates, taking care of the interview process and presenting you with the perfect match.
For further information on pricing please contact us on tel: 07707 881 320 or email: info@theconsultantsoffice.com
09
Permanent Staff Solutions
Concerned about how to cover holidays, sickness, maternity cover? The Consultants Office can provide fully qualified and highly skilled temporary Medical Secretaries, Admin and Reception cover for your practice.
Our Temporary secretaries are all experienced so ensuring a smooth easy transition from the first hour.
We understand finding sickness cover at the last minute can be stressful so we also offer a Short Notice Service where we aim to have you cover within hours.
We cover London and the South East England. On site and remote.
For further information please contact us on tel: 07707 881 320 or email: info@theconsultantsoffice.com
What We Provide
01
Practice Management
More than just secretarial services. We offer whole practice management including billing, business development, onboarding and support to a fully cloud based practice management software and business strategy as well as year round secretarial cover.
02
Diary Management & Patient Enquiries
We work to optimise your diary management to ensure the day to day running of your practice flows and patients have a seamless experience. Patient enquiries are the main focus for a successful practice and our team efficiently manage all enquiries with the care and knowledge they are looking for, our aim is to exceed the patient expectation.
03
Audio typing & Office admin
We have a number of experienced audio typist across a range of specialities to ensure accurate and efficient turnaround for your patients. Office administration is an essential part of day to day private practice. Our team ensure all admin tasks are handled accurately and in a timely manner to keep your practice up-to-date and moving forward.
04
Billing
Insurance and self pay billing are included as part of our service. Our Practice management software ensures patients can pay online quickly and simply, reducing the cost of your overheads.
05
Event Management
With an Events Manager onboard and an experienced events team, we can organise, publish and promote events as well as running them on the day with a team to ensure the seminar runs smoothly and you can relax and enjoy the event as everything is taken care of for you.
06
Social Media
Marketing is an important part of growing your practice. We can provides social media services to consultants to highlight their practice part of our marketing services. There are various packages available to suit your needs.
07
Web Design
We can provide a small basic website to something more detailed. We can also offer maintenance for website design by us. We pride ourselves in providing something easy for your patients to navigate and with a modern professional look to give your private practice the right look and feel. It is important patients can find you easily and we can facilitate linking into patients booking online to make your private practice more easy to book into.
08
Temporary Staff Solutions
We place great importance on finding the right person for your role. Diligent in understanding your needs and finding the right candidate with the best skill match is our priority.
At The Consultants Office we take the stress from the recruitment process for you by selecting and shortlisting the best candidates, taking care of the interview process and presenting you with the perfect match.
For further information on pricing please contact us on tel: 07707 881 320 or email: info@theconsultantsoffice.com
09
Permanent Staff Solutions
Concerned about how to cover holidays, sickness, maternity cover? The Consultants Office can provide fully qualified and highly skilled temporary Medical Secretaries, Admin and Reception cover for your practice.
Our Temporary secretaries are all experienced so ensuring a smooth easy transition from the first hour.
We understand finding sickness cover at the last minute can be stressful so we also offer a Short Notice Service where we aim to have you cover within hours.
We cover London and the South East England. On site and remote.
For further information please contact us on tel: 07707 881 320 or email: info@theconsultantsoffice.com
Our Story
Our medical secretary company was founded with the goal of providing high-quality administrative support to medical professionals. Our founder, Gemma, had many years of experience working in the medical field and recognised the need for reliable and efficient medical secretarial services.
Gemma started the company with a small team of dedicated medical secretaries who shared her passion for providing excellent customer service and delivering accurate and timely administrative support. As the company grew, we expanded our team and services to meet the changing needs of our consultants
At the heart of our company is a team of skilled and dedicated medical secretaries who are passionate about what they do. We believe that our success is a reflection of the hard work and dedication of our team, and we are proud to have built a company that values excellence, integrity, and customer service.
I have been on board with the team from The Consultant’s Office from the very beginning. Their personal approach and attention to detail is second to none. They seamlessly and professionally manage my private practice, which includes outpatient clinics and local and general operating sessions, as well as chasing results and uploading them in a timely fashion. They are great communicators and do not hesitate to alter anything for the improvement and development of my practice. Gemma and team also manage to do this with great care and compassion to my patients, which is invaluable. Despite knowing that they manage a few different Consultants as well as myself, I have never felt shortchanged, and they always make me feel as if I am the only one they work for